Business Literacy (BUSL)

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This course forms part of the Foundation Level in every ICB Programme, irrespective what stream you are studying.

It is a unique course, as both effective business communication and numeracy outcomes are covered. This is essential for any business practitioner. Business communication includes written and spoken; numeracy business tools include fractions, percentages, ratios, interest rates and graphs. 


Institute of Certified Bookkeepers as a Quality Assurance Partner of the QCTO


The key principles of effective business communication
Spoken communication 
Written communication 
Work readiness 
Working with numbers: an introduction 
Working with fractions and decimal numbers 
Percentages, ratios, proportions and equations 
Using interest rates in business 
Measure, analyse and communicate workplace data 


This course is assessed by the ICB by means of a Portfolio of Evidence where you are required to complete Activities (assignments) and Evaluations (tests) and then complete a final written summative assessment (exam). Please be sure to verify that you have been registered for your assessment.


This short course is part of a national qualification. On completion of this course and the remainder of the level you will receive a national certificate.